Privacy Policy

Dear Tween Scene Boutique Parent,

Your privacy is serious business here at Tween Scene Boutique and that is why we are committed to protecting your personal information. Please take a few minutes to read and understand our privacy policies so that you know how we collect, use and share your personal information obtained online and in our stores. This Privacy Policy supersedes any prior privacy policy, statements, or representations relating to the collection, retention, or sharing of information.

We do not collect and keep any personal information from you unless you volunteer it. And, we do not collect and keep personal information online from children under the age of 13 without their parent and/or legal guardian's consent, except in limited circumstances authorized by law and described in this policy.

IF YOU ARE UNDER 18, PLEASE BE SURE TO READ THIS POLICY WITH YOUR PARENTS AND ASK QUESTIONS ABOUT THINGS YOU DO NOT UNDERSTAND. IF YOU ARE UNDER 13, TWEEN SCENE BOUTIQUE MUST RECEIVE YOUR PARENT'S PERMISSION BEFORE YOU SHARE ANY PERSONAL INFORMATION INCLUDING YOUR E-MAIL ADDRESS WITH SHOPTWEENSCENE.COM.

We recognize the need to provide additional protections for children who visit our website, and it is our intention to always comply with the Children's Online Privacy Protection Act. For a complete description of our policies and practices that relate to children, please see our link entitled “Childrens’ Privacy Policy located on the home page of our website. Security of Our Web Site.

1. Collection of Customer Information.

Tween Scene Boutique collects various types of personal information about you during the course of our customer relationship. Tween Scene Boutique does not require anyone to share any personal information about themselves in order to enjoy our website or purchase items in our stores. [However, our site may contain special sections and privileges for members that register. Membership that is open to girls may require registration by a parent or guardian. Details on the information we ask for at registration, as well as any other rules or restrictions, are made available at registration areas.]

The personal information we ask for online is usually first and last name, mailing address, phone number and email address. We do not collect any personal information online unless it is voluntarily provided, for instance when registering for contests, sweepstakes, promotions, completing online surveys, creating a wish list, or purchasing products from our online store.

We also collect information from you offline if, for example, you request a copy of our catalogue, participate in a sweepstakes or purchase products from our store. Tween Scene Boutique also collects aggregate, non-personal information that is used to help us improve customer experience. We may combine this information with information we collect on or off line to better understand your needs, and to improve our stores, website, products and services.

2. Information Collected for the Purpose of Online Orders.

Tween Scene Boutique offers you the opportunity to purchase products online at shoptweenscene.com. Customers must be over age 18 and must use a valid credit card or other valid payment method accepted by Tween Scene Boutique to purchase products online. When a customer places an order online, we collect information associated with the requested transaction, such as the customer's name, mailing address, products ordered, shipping addresses, email address, and credit card information. We ask for this information so that we may fulfill the order. When a customer places an order online, we will send a confirming e-mail message to the e-mail address they provide when placing the order.

Customers have the option of registering certain information for future orders while completing their online order. For the customers who choose to register, we will capture their login name, password, name and mailing address, and any alternate ship-to addresses. Once customers have successfully entered the required information, an account will be created for them online. When registered online customers return to the site to place subsequent orders, they can identify themselves with their login name and password.

3. Shoptweenscene.com Does Not Use Cookies?

4. How is your personally identifiable information used and shared?

By Tween Scene Boutique.

Personally identifiable information collected under this Privacy Policy on-line & in-store is shared among and used by Tween Scene Boutique for several purposes. For example, Tween Scene Boutique. may use your personal information to send you promotional materials about goods and services (including special offers and promotions) either offered by Tween Scene Boutique or other Tween Brands companies or offered by third parties. These promotional materials may be sent to you by postal mail, email or other means. You may opt-out of receiving these communications as provided in 7 below. Please note that when you purchase or request products from Tween Scene Boutique, promotional materials may accompany delivery of that product. We refer to sending you promotional materials in these circumstances as "fulfillment uses" of your personal information. Because these promotional materials accompany products that you have requested, your opt-outs, if any, will not apply to any of these fulfillment uses.

Tween Scene Boutique may also use your personal information for purposes other than sending you promotional materials. For example, we may use your information to complete transactions requested by you (such as your purchase of a product offered on our web site), or to send you administrative communications about either your account with us or new features on our web sites, including any future changes to this Privacy Policy. Because these uses of your personal information do not involve sending you promotional materials, your opt-outs under 7 below will not apply to any of these operational uses.

Tween Scene Boutique may take your personally identifiable information and make it non-personally identifiable, either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you. Given the nature of this information, there are no restrictions under this Privacy Policy upon the right of Tween Scene Boutique to aggregate or de-personalize your personal information and Tween Scene Boutique may use and/or share the non-personally identifiable information and/or share such information with third parties.

By Third Parties

From time to time we may share your personal information with select third parties so that they can send you promotional materials about goods and services ("promotional purposes") offered by them. When sharing your information for promotional purposes, Tween Scene Boutique attempts to select reputable companies that offer high quality products and services. When we share your personal information with a third party, your personal information will become permanently subject to the information use and sharing practices of the third party, and the third party will not be restricted by this Privacy Policy with respect to its use and further sharing of your personal information. You may choose to opt-out of sharing your information with third parties as described in 7 below.

5. Contracted Companies that Facilitate Communications and Transactions With You.

Tween Scene Boutique may hire companies to help deliver products or services, like a shipping company that delivers a package or a company that helps fulfillment for on-line product orders. In those instances, there is a need to share your information with these contracted companies. Your opt-out choices below will not apply to sharing of your information by Tween Scene Boutique with any of these companies. Note: all contracted companies are contractually bound to maintain the confidentiality and security of all customer information.

6. Disclosure Required by Law and to Help Protect the Security and Safety of Our Web Site.

Regardless of any opt-out choices that you make under 7 below, Tween Scene Boutique will disclose personal information when it believes in good faith that such disclosures (a) are required by law, including a court order or subpoena, or (b) will help to: enforce contest, sweepstakes, promotions, and/or game rules; protect your (c) safety or security; and/or, (d) protect the safety and security of our web site.

7. Choices you have about the collection, use and sharing of your personally identifiable information.
With regard to personal information that you have provided under this Privacy Policy, there are several opt-out choices available to you. These opt-out choices are the means by which you give us, or decline to give us, your consent to use your personal information for the purposes covered by these opt-out choices.

Your three opt-out choices are:

(i). Third Parties: You may choose to opt out of receiving promotional materials from third parties. If you do not choose this opt-out, Tween Scene Boutique may share your personal information so that third parties can send you promotional materials.

(ii). Tween Brands Companies: You may choose to opt-out of receiving promotional materials from any of the Tween Brands companies, including Tween Scene Boutique. In doing so, you may choose to opt-out of receiving all promotional materials delivered to you OR designate communications of a specific manner, such as postal mail, e-mail, or voice-messaging.

(iii). Complete Customer Opt-out: You may choose to opt-out of receiving promotional materials from all of the Tween Brands companies and third parties

Please keep in mind that any opt-out choices you make will not apply in situations where (a) you later make a specific request for information from us; (b) Tween Scene Boutique uses your personal information for either operational uses or fulfillment uses (as described above); or (c) Tween Scene Boutique shares your personal information under the provisions above with respect to "Contracted Companies That Facilitate Transactions with You, and "Disclosures Required by Law and to Help Protect the Security and Safety of Our Web Site".

There are several methods by which you can exercise your opt-out choices: (a) sending a written request via email to: tcole@shoptweenscene.com and by writing "Tween Scene Boutique Privacy Policy" in the subject line; (b) sending a written request via postal mail to: Tween Scene Boutique Privacy Policy, 1456 Lincoln Blvd., Santa Monica, CA 90403 or (c) telephone ________________________and press the appropriate option key to leave a message for our privacy policy team. Finally, you may unsubscribe from certain e-mail communications by clicking on unsubscribe links in those emails. Regardless of which method you choose, please be sure to indicate your opt-out choice.

CALIFORNIA RESIDENTS: Under California law, you may make a written request to Tween Scene Boutique about how we have shared your information with contracted partners for our direct marketing purposes and other third parties for their direct marketing purposes. In response to your written request, Tween Scene Boutique may provide you with a notice describing the cost-free means to opt-out of our direct marketing promotions and/or other third party information sharing.

Customers may also contact 1-866-458-3866 and press the appropriate option key to leave a message for our Tween Scene Boutique Privacy Policy team.

8. Security of our Web Site.
Tween Scene Boutique uses reasonable administrative, technical, personnel and physical measures to safeguard your personal information in its possession against loss, theft and unauthorized use, disclosure or modification. All information is stored by Tween Scene Boutique behind firewalls. Credit information is encrypted both in transit and when stored with Tween Scene Boutique's online databases.

Thank you for reading our Privacy Policy. We are genuinely committed to safeguarding privacy for both you and your child. We may change our policy from time to time. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by prominently posting notice of the changes on our web site covered by this Privacy Policy.

Use of this web site signifies your acceptance of the terms of this Privacy Policy.